Synchronizing your My SGU passwords

Etrust is a service that will enable you as the client to reset, unlock and unify all but your Student Self Service PIN, once you’ve set up your account following the instructions listed below:

  • Navigate to the website:
  • Enter your current User Name/Password.
  • Click  on the Log In button.

As indicated on the form:

  • Update your password and confirm it in the Change Password section.

IMPORTANT: Use a complex password that differs from  your prior password, is at least 7 characters in length, and is comprised of:

  • upper/lower case letters
  • a number
  • a special  symbol
  • Be certain to answer the 5 security questions required of you.
  • Click on the Save button (bottom, right hand side of document).

Please wait 30 minutes prior to logging back on with your newly set password

Contributed by Meryl Abramson


Please join us in welcoming Wayne Radix, Paul Chandler, Jameson Moore and Scott Sorrese to our USSL team!

Wayne Radix - Project Manager

Paul Chandler

We are pleased to announce that Wayne Radix has recently joined the Information Technology Office as a Project Manager in the Project Management Office (PMO). Wayne is a graduate of the University of Manchester (United Kingdom) where he earned a Masters in Human Resource Management. In May 2014, he earned his Project Management Professional (PMP) credentials from PMI.

Wayne joined SGU in 2006 and worked in the Office of Institutional Advancement (OIA) where he successfully managed the implementation of the 25Live and the ExamSoft projects. His project management experience and his strong strategic and organizational management skills will enable him to be very successful in this new role.  Welcome Wayne!

Paul Chandler - Research Analyst

Paul Chandler

We are pleased to announce that Paul Chandler recently joined the Department of Information Technology as a Research Analyst in the Research and Advanced Technology division.  Paul is a graduate of SUNY Suffolk Community College where he earned an A.A.S. in Information Technology in Network Design and Administration.

Paul brings expertise in networking, troubleshooting computers and mobile devices, programming, and quality assurance.  Paul will assist in researching and testing the latest products that will be implemented within the University.  Welcome Paul!

Jameson Moore - Network Technician

Jameson Moore

Please welcome Jameson Moore to the Department of Information Technology, as he has recently joined the SGU/USS family as a Network Technician. After receiving his education at Dowling College and Suffolk County Community College, Jameson has built a wealth of experience in the Information Technology field. This experience will be a great asset as he assists the other members of the Network Systems division in managing the growing Server and Desktop environment used by the SGU/USS community. Welcome Jameson!

Scott Sorrese - Help Desk Analyst

Scott Sorrese

We are please to announce that Scott Sorrese has recently joined the Department of Information Technology as a Help Desk Analyst. Scott attended Lancaster Bible College where he earned his BS in Information Technology. His extensive experience in Help Desk support will be of great value to the SGU/USS community as we add his considerable talents to the Help Desk team to further improve the SHOR Help Desk system. Welcome Scott!


We would be interested in hearing from you. Please email your ideas to